GDPR Compliance
Your Rights Under GDPR
If you are a resident of the European Union (EU), you have certain rights under the General Data Protection Regulation (GDPR). WatsAppKaro is committed to protecting your privacy and ensuring compliance with GDPR requirements.
1. Right to Information
You have the right to be informed about:
- What personal data we collect
- How we use your personal data
- Who we share your data with
- How long we retain your data
- Your rights regarding your data
2. Right of Access
You have the right to request access to your personal data. We will provide you with a copy of your personal data in a structured, commonly used, and machine-readable format.
3. Right to Rectification
You have the right to request correction of inaccurate personal data and to have incomplete personal data completed.
4. Right to Erasure (Right to be Forgotten)
You have the right to request deletion of your personal data in certain circumstances:
- The data is no longer necessary for the original purpose
- You withdraw consent and there's no other legal basis
- You object to processing and there are no overriding legitimate interests
- The data has been unlawfully processed
5. Right to Restrict Processing
You have the right to request restriction of processing your personal data in specific situations, such as when you contest the accuracy of the data or object to processing.
6. Right to Data Portability
You have the right to receive your personal data in a structured, commonly used format and to transmit that data to another controller.
7. Right to Object
You have the right to object to processing based on:
- Legitimate interests
- Performance of a task in the public interest
- Direct marketing purposes
- Scientific or historical research purposes
8. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: For marketing communications and cookies
- Contract: To provide our WhatsApp API services
- Legal obligation: To comply with legal requirements
- Legitimate interests: For service improvement and security
9. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
10. International Data Transfers
When we transfer your data outside the EU, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or certification schemes.
11. How to Exercise Your Rights
To exercise any of your GDPR rights, please contact us at:
Email: gdpr@watsappkaro.com
Subject: GDPR Rights Request
Company: SaaS Solutions LLC
12. Response Time
We will respond to your request within one month of receipt. In complex cases, we may extend this period by two additional months and will inform you of the delay.
13. Right to Lodge a Complaint
You have the right to lodge a complaint with your local data protection authority if you believe your data protection rights have been violated.
14. Data Protection Officer
For data protection inquiries, you can contact our Data Protection Officer at:
Email: dpo@watsappkaro.com
Company: SaaS Solutions LLC